I think the sales team,service and delivery were excellent.Vermont Country Campers made our purchase of a 391 Retreat Loft model and excellent experience the whole staff made us feel at home and had excellent knowledge of the Keystone Retreat lineup. My wife and I are snow birds and we relied on Salesman Bradon to be our eyes and ears as we were still in Florida while we were negotiating a deal. He made a difficult situation for easy and answered or referred us to other employees such as Service, his Sales Mgr. etc. to finalize a deal. I would recommend their dealership to friends and family! - Ron from Lebanon, NH
Great RV Buying ExperienceWe described basically what our needs were I.e. Size, style, towability for our truck, etc., which narrowed a field of search. Mr Duke was professional in aiding us and did not try to influence our decision. The young gentleman who walked us through prior to pick up and explained all aspects & answered questions was extremely professional and answered all of our questions satisfactorily. We appreciated the fact that we were not subjected to upselling and are very pleased with our Rockwood Ultra V!! - Linda
Best place to buy RVWe are so happy that we bought our RV at Vermont country campers the sales person Rebecca was a great at making sure we had gotten the best RV and the best price for us. They made a feel like family all very friendly.
We are so happy having a camper that is perfect for us. We have gone camping 3 times and we are loving our new camper thank you Vermont country campers for making our dreams come true ?? - Carol
Friendly, Smooth TransactionWe hadn't intended to trade our old pop-up right away. We were just window shopping. But the folks at Vermont Country Campers were so friendly and the deal was just too good to pass up. Signed that day and picked up our new camper two days later. We'd go back! - John
Always a Happy Camper when Leaving!!We bought our third RV from Vermont Country Campers this spring and we couldn't be happier! From the salesman, to the finance department, our walk through and the follow up after the sale, Vermont Country Campers always treats us great! I would highly recommend to anyone looking for a new or used RV to visit them above anyone else!!!
When its time to upgrade again we will be back! - Lisa from Burlington, VT
Pleasant experiencePurchase through delivery was honest, efficient and timely. All staff were friendly, attentive and professional. Only complaint involves the delivery preparation services. Things asked for were not on work order and caused a delay. Black water tank remains a problem. After delivery, and during first use, noticed black water tank was 3/4 full from VCC. Tried numerous times to empty, flush with hose through outside connection and toilet. No success. Spent a week camping trip draining about 5 gallons (all that would drain) couple times a day, but would go to full almost immediately. As said still a problem, as had to leave campsite with full black water tank and don't know what to do now. - Gregory
Great ExperienceAre sales person was great and great follow up by him after sale - Louis
Exceptional RelationshipWe are from New York and traveled to Vermont to first look at the camper we saw on line. We were greeted warmly and shown the camper. The owner was there and was very welcoming. We picked up our camper a few weeks later and it was a wonderful experience. I had previously worked in the camper industry and the attention and service we received was far and above what I had witnessed in the past. It is a wonderful dealership to deal with. Thanks again for all your help in working with us. Dave and Brenda - Brenda from Linwood, NY
Great customer serviceRebecca and Dan were super helpful and made my buying experience very easy. I live 3 hours away and everything was done over the phone. Camper was all set and ready to go when I finally went to pick it up. - Adam from North Reading, MA
CT ExperienceMy wife and I would like to express our appreciation to Vermont Country Campers. We took delivery of our 2018 Rockwood 2905WS this past May 12th. Arriving an hour early from Southern Connecticut that day gave us the opportunity to get a first hand look at the service department installing one of our two slide out toppers. Myself, being an aircraft technician, I was highly impressed with the expertise, professionalism, patience and courtesy the technicians showed. Nate conducted the walk around with us while Chuck and another tech worked the topper and installed my stabilizer hitch. The camper towed rock solid the entire 260 mile trip back home, noticeably better than our last tow behind in which the same hitch was used. We left with only one slide out topper installed because the second one was not in stock. That one was installed in my driveway in CT by Fred, who drove all the way down here Tuesday, May 24th. After installing the topper, Fred answered my list of questions pertaining to the camper and even gave me a few helpful hints. The entire process, from negotiating prices, signing paperwork with Dan, spending time with Nate learning about the camper and finally the drive home went extremely well. I just want to applaud Vermont Country Camper and their top notch customer service. My only gripe is you're too far away from CT.
Al Giarratano - Al from Seymour, CT